Head: (4 of 5)
Heart: (2 of 5)
Leadership Applicability: (3.5 of 5)

Bohn explains the symptoms of fire fighting to include: lack of time, incomplete solutions, recurring problems that cascade, urgency supersedes importance, problems become crises, and drop in performance. Bohn also shares solutions using tactical, strategic, and cultural methods and practices to implement. The compelling nature of this article is in understanding how individuals and the system are contributing to and reinforcing the fire fighting symptoms through seemingly benign behaviors (e.g., rewarding heroes that save the day and thus reinforcing the fire fighting symptoms). Bohn also offers up how to break the vicious cycle. Buy it.